Acumind
Privacy Policy
Your privacy matters. This policy explains how information is handled when you use the Acumind website or contact our team.
Information you provide
When you contact Acumind or book a call, we collect the details you submit, such as your name, email address, phone number, website and message. Please only send information needed for your enquiry and avoid including sensitive personal information.
How we use your information
We use your details to respond to enquiries, assess requested services, arrange appointments and communicate about our work with you. Booking details are used to create a calendar invitation and an online meeting link.
Cookies and website tracking
This website uses the Meta (Facebook) Pixel to measure visits and confirmed bookings, and to improve and optimise Acumind's advertising. Where consent is required, the Pixel stays off until you accept. Meta may receive device, browser, page and booking-event information and associate activity with your account on its services. Ad clicks and impressions can still be counted by Meta without these website events.
Your advertising choices
In regions requiring consent, you can accept or reject advertising tracking through the banner. Your choice, region, decision time and the notice shown are stored in your browser, and earlier choices are retained when you change your decision. Global Privacy Control is respected. Use Cookie settings in the footer to change your choice at any time; rejecting or withdrawing consent stops new Pixel events immediately. Events blocked when they occurred are not replayed later. You can also manage cookies through your browser and advertising preferences through Meta.
Service providers and disclosure
Information may be processed by providers supporting website hosting, advertising measurement, enquiries and appointments, including Meta and Google. Our booking system uses Google Calendar and Google Meet. Providers may process information outside Australia and apply their own privacy policies. Information may also be disclosed where required by law.
Storage and security
No online transmission or storage method is completely secure. If you are concerned about sharing particular information, contact us before sending it. Contact us to ask about the retention or removal of information you have provided.
Access, corrections and privacy concerns
To request access to or correction of your personal information, ask about deletion, or raise a privacy concern, email info@acumind.com.au. Tell us what your request relates to without including unnecessary sensitive information. We may need to confirm your identity before responding. If your concern remains unresolved, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes to this policy
We may update this page when our website or information-handling practices change. Last updated: 9 November 2026.